Frequently Asked Questions

Please have a look at the FAQs for immediate answers to your questions. If you have any additional queries or concerns about our products, please don't hesitate to contact our customer support team for assistance at admin@taqwagifts.com. We are happy to help!

Inspire Your Soul
Uplift Your Spirit
Strengthen Your Faith

Store

At Taqwa Gifts, we believe that Islam has the power to inspire your soul, uplift your spirit, and strengthen your faith. Our online store specialises in offering unique and beautiful Islamic gifts that not only bring joy but also serve as a reminder of faith.

Taqwa Gifts was founded in 2023 by our passionate team. Our goal is to provide a curated selection of bespoke Islamic gifs that cater to the spiritual needs of our customers.

Step into our virtual store and explore our wide range of products that hold deep spiritual significance. Our collection includes beautiful Islamic wall art, exquisite Arabic calligraphy, canvas prints, vinyl wall stickers, hijab boxes, Quran players and other items carefully chosen to inspire a sense of tranquillity and devotion.

Our team is dedicated to providing exceptional customer service. We are here to answer your questions, offer guidance, and ensure that your shopping experience is seamless and enjoyable. Your satisfaction is our top priority, and we strive to exceed your expectations at every turn.

We believe in building long-lasting relationships with our customers, based on trust, reliability, and a shared appreciation for Islamic art and culture. Our carefully curated collection, commitment to quality, and exceptional customer service are what set us apart.

Whether you are searching for a special gift for a loved one or looking to enhance your own spiritual practice, let Taqwa Gifts be your go-to destination for meaningful Islamic gifts that touch the heart and nourish the soul. Our diverse collection celebrates the power of giving and creates moments that will be cherished forever.

At the moment, we do not have a physical store and solely operate through our online platform. However, we may establish a physical store in the future. Our headquarters are based in Australia, and we offer worldwide shipping services.

Unfortunately, we do not currently have a showroom for customers to visit. We occasionally hold pop-up stalls which will be advertised on our website and social media.

All Quran Players, Canvas Prints and Hijabs are manufactured and sourced from third-party suppliers. We do not stock or possess these items ourselves – they are shipped directly from the manufacturers/suppliers to the customers. We take care of order fulfilment and customer service for these products. In the event of damage or any discrepancies in the product received, a full refund will be provided.

You can reach out to us through our website or by email at admin@taqwagifts.com. Our dedicated support team is always ready to assist you with any inquiries or concerns you may have.

Orders, Returns & Shipping

Once your order is shipped, you will receive a dispatch confirmation email with a tracking number and shipping details. You can use this tracking number to track the progress of your order.

All orders are processed within 1-3 business days, but delivery can take up to 2-5 weeks depending on your location. Certain items may be shipped from international warehouses depending on stock availability. While we aim to dispatch orders on the day they are placed, there may be short delays during busy periods.

Shipping is free for all orders over $150 AUD. For orders under $150, a standard flat rate of $15 applies.

Yes, Taqwa Gifts ships worldwide. However, there may be some countries that cannot be shipped to due to travel restrictions or shipping limitations. To check if we ship to your country, add items to your cart and proceed to the checkout.

Unfortunately, we cannot accept cancellations or make changes to orders once they have been placed. All orders are final upon payment. However, you may make changes to your shopping cart before completing the payment process. If there is an error in your shipping address, please contact us as quickly as possible.

We do not currently allow exchanges on purchases. We apologise for any inconvenience.

All Quran speakers can be returned within 14 days of delivery if the item's conditions meet our requirements. Customers are responsible for covering all expenses related to return shipping.

Items must be returned in their original condition, with tags attached, and in their original packaging. You’ll also need the receipt or proof of purchase. Items will not be accepted for return if they are stained, soiled, or modified from their original condition.

All canvas prints and vinyl stickers are made to order and cannot be returned. Please ensure you carefully select the item, size, colour, and quantity before checking out.

All hijabs and scarf accessories cannot be returned or exchanged for hygiene reasons, so please choose carefully before placing your order.

PLEASE NOTE THAT THERE ARE NO REFUNDS ON ANY SALE ITEMS OR CHANGE OF MIND.

If you receive an item that is defective, damaged, faulty, or if you receive the wrong item, please contact us immediately. We will evaluate the issue and provide you with the option of a full refund or replacement.

To file a claim, you must notify us within 14 days of the delivery date and provide a brief description of the fault in your item(s) along with pictures. Please note that it may take up to 14 business days for the refund to reflect in your account.

In some cases, items in your order may be dispatched from different warehouses, resulting in multiple/separate packages.

If your parcel doesn't arrive after 14-21 business days, please contact the courier service to locate your parcel or file a claim.

If there are items missing from your delivery, please contact us within 14 business days, and we will send out a replacement if necessary.

If your refund is approved, you'll be refunded on your original payment method within 14 business days. Please note that it may take some time for your bank or credit card company to process and post the refund as well.

We do our best to ensure that our photos accurately represent the colours of the products. However, due to variations in monitors, lighting sources, digital photography, and dye lot variations, we cannot guarantee that the colour you see on your screen will be an exact match to the actual product. The screen images are intended as a guide only.

Unfortunately, we do not offer custom design and personalisation at the moment.

Islamic Wall Art – Canvas Prints

No, our canvas prints are unframed, meaning that frames need to be purchased separately. This gives you the flexibility to choose a frame that best suits your personal style and complements your space.

No, at the moment we only offer our canvas prints unframed. This allows you the freedom to select a framing option that perfectly matches your unique style and décor preferences. Whether you prefer a minimalist or ornate look, our prints will seamlessly integrate into any interior design.

We have a selection of wooden and metal frames of different colours and sizes which can be purchased separately to create a truly personalised display of art.

We offer multiple size options for our canvas prints, allowing you to select the one that best fits your desired display area. Please refer to the product description for the available sizes.

Yes, please note that all our canvases are hand-cut, and there may be a 2-3mm error between the advertised print sizes. Additionally, it's important to consider that actual colours may vary slightly from the photos due to differences in screen monitors. We strive to provide accurate representations of the artwork, but slight variations can occur.

Our unframed Islamic canvas prints are made from premium quality 320gsm polyester canvas. This material offers high strength and durability, ensuring that your artwork will last for a long time.

No, our canvas prints are not hand painted. Instead, they are professionally reproduced on premium 320gsm polyester canvas using high definition giclee printing and cold rolled edge technology for a flawless finish. This process ensures that the prints maintain their vibrant colours and sharp details for years to come.

The use of waterproof, fade-resistant, and UV-resistant inks further enhances the longevity of the artwork and ensures that the colours remain vivid and true over time, even with prolonged exposure to sunlight and other elements.

Rest assured, our canvas prints are crafted with the utmost care and made from high-quality materials to provide both visual splendour and long-lasting durability.

Our canvases are giclee printed using waterproof ink, vibrant colours and have a long shelf life compared to standard printing. Giclee and standard prints are two different printing methods used for reproducing artwork or photographs. Here are the main differences between the two:


1. Printing Technique: Giclee prints are created using high-quality inkjet printers that use archival pigment inks to produce a wider colour gamut and finer detail. On the other hand, standard prints are typically produced using traditional printing methods such as offset lithography or digital printing.


2. Colour Accuracy and Detail: Giclee prints are renowned for their ability to capture intricate details and offer a wide colour gamut. The advanced inkjet technology used in giclee printing allows for precise colour mixing and smoother transitions, resulting in vibrant and highly detailed prints. Standard prints may not always match the same level of detail and color accuracy as giclee prints.


3. Longevity and Archival Quality: Giclee prints are known for their archival quality, meaning they are made to resist fading and deterioration over time.

Yes, our canvas prints are easy to clean – simply wipe them gently with a soft, dry cloth to remove any dust or dirt. They are designed to withstand the test of time and maintain their visual appeal.

All our canvas prints are rolled and protected inside a strong PVC tube packaging. This ensures that the prints are well-protected during transit and arrive in excellent condition.

Absolutely! These high-quality Islamic wall art pieces make excellent gifts for your loved ones. They are perfect for housewarmings, weddings, or any special occasion. The profound sense of spirituality and cultural appreciation carried by these canvas prints will be cherished by the recipient for years to come.

Our canvas prints beautifully depict the timeless beauty and rich symbolism of Islamic art. They feature intricate geometric patterns, elegant Arabic calligraphy, and stunning visual representations of Islamic heritage. These prints capture the essence and spirituality of Islamic culture, providing a meaningful and spiritually uplifting addition to any space.

By inviting the tranquillity and beauty of Islamic art into your space, these canvas prints create a serene and visually appealing environment. They serve as a reminder of the rich heritage and spiritual significance of Islamic culture, adding a touch of elegance and cultural appreciation to any room.

Islamic Wall Art – Vinyl Wall Stickers

Vinyl wall stickers, also known as wall decals or wall graphics, are adhesive decorations made from high-quality vinyl material. They are designed to be applied directly to walls or other smooth surfaces to add a decorative element to your space.

Yes, vinyl wall stickers are generally designed to be removable. They can be peeled off easily without leaving any damage or residue on the walls. However, it's important to follow the manufacturer's instructions for proper removal to ensure the best results.

Yes, many vinyl wall stickers can be reused but this is not recommended. Vinyl stickers are often designed to be repositionable, allowing you to remove them and apply them to a different location. However, attempting to reapply a sticker may result in reduced adhesion and a less desirable appearance. It is advisable to purchase new stickers for each application. Always check the product description or packaging to determine if the stickers are reusable.

Applying vinyl wall stickers is a simple process. First, ensure that the surface is clean and dry. Then, carefully peel off the backing paper from the sticker and position it on the desired area. Smooth out any air bubbles using a credit card or similar tool. Finally, gently remove the transfer tape, leaving the sticker adhered to the surface.

Follow these detailed steps to seamlessly apply vinyl stickers onto a wall:

  1. Prepare the surface: Ensure that the wall is smooth, clean, dry, and free from any dust or debris. Use a mild detergent and water to clean the area if necessary. Allow the wall to dry completely before proceeding.
  2. Position the sticker: Decide on the desired location and placement of the vinyl sticker on the wall. You can use a pencil or masking tape to mark the position lightly for reference if needed.
  3. Peel off the backing: Carefully peel off the backing paper from the vinyl sticker, starting from one corner, exposing the adhesive side. Take care not to touch the adhesive surface with your fingers to avoid leaving any fingerprints, dirt, oils or residue.
  4. Apply the sticker: Align the sticker with the marked position on the wall and gently press it onto the surface, starting from one edge. Use a ruler or a credit card to smooth out any air bubbles or wrinkles as you go along. Work from the center outward to ensure a smooth and even application.
  5. Remove the transfer tape: If your vinyl sticker comes with a transfer tape, gently peel it off at a 45-degree angle, starting from one corner. Ensure that the sticker remains adhered to the wall while removing the transfer tape.
  6. Smooth out any imperfections: If you notice any air bubbles or wrinkles after applying the sticker, gently lift the affected area and smooth it out using a credit card or ruler. Take your time to ensure a flat and flawless finish.
  7. Finishing touches: After applying the entire vinyl sticker, go over the design once again to make sure everything is securely adhered to the wall. Pay extra attention to the edges of the sticker to ensure they are firmly pressed down against the wall. This will help prevent any lifting or peeling over time.
  8. Allow it to set: Give the vinyl sticker some time to adhere properly to the wall. Avoid touching or disturbing it for at least 24 hours to allow the adhesive to fully bond with the surface.

Vinyl stickers are generally easy to remove, so if you make a mistake during the application process, you can carefully peel them off and reposition them as needed. Remember, different vinyl stickers may have specific application instructions, so it's always a good idea to refer to the manufacturer's guidelines if provided. Following these steps will help you achieve a professional-looking application of vinyl stickers onto your wall.


Note: Do not use vinyl stickers on wet, dirty, dusty or textured walls otherwise the stickers will fall off

Vinyl wall stickers are generally removable without causing damage to the wall. However, the ease of removal may vary depending on factors such as the quality of the wall surface and the length of time the sticker has been applied. It is recommended to follow the instructions provided by the manufacturer for the best removal results.


Follow these simple steps to remove the vinyl stickers:

  1. Prepare the area: Clear the surrounding space and ensure you have good lighting to see the stickers clearly.
  2. Test a small area: Before proceeding, test a small, inconspicuous area of the wall to ensure that the removal method you choose does not damage the paint or surface.
  3. Heat the sticker: Use a hairdryer or heat gun on a low setting to gently warm the adhesive. Hold the heat source a few inches away from the sticker and move it in a back-and-forth motion. The heat will soften the adhesive, making it easier to remove.
  4. Peel off the sticker: Once the sticker is warmed up, use your fingers or a plastic card (such as a credit card or ID card) to slowly peel off the sticker from one corner. Once you have lifted a corner, slowly and steadily peel off the rest of the sticker. Pull at a 45-degree angle and parallel to the wall surface rather than away from it. Apply gentle and steady pressure to avoid tearing the sticker or damaging the wall. Avoid pulling hard or quickly and don’t use any sharp or metal objects that may harm the wall.
  5. Remove adhesive residue: If any adhesive residue remains on the wall after removing the sticker, you can use a mild adhesive remover or rubbing alcohol to dissolve it. Apply a small amount to a clean cloth or sponge and gently rub the affected area until the residue is gone. Be cautious not to scrub too hard, as it may damage the wall's finish.
  6. Clean the wall: After removing the sticker and adhesive residue, clean the wall with a mild detergent and warm water to remove any remaining residue or marks. Use a soft cloth or sponge to avoid scratching the surface.

Remember, it's always a good idea to spot test any cleaning solution or adhesive remover on an inconspicuous area of the wall first to ensure it doesn't cause any unwanted damage or discoloration. If you're unsure or dealing with delicate surfaces, it may be best to consult a professional for assistance.

Vinyl wall stickers adhere best to smooth and flat surfaces such as painted walls, glass, metal, and certain types of wood. They may not adhere well to textured, porous, wet, rough, or uneven walls. It's important to make sure the wall surface is clean, dry, and free from any imperfections that could hinder adhesion. Always check the product description or packaging for any specific surface requirements or limitations.

While vinyl wall stickers are primarily designed for walls, they can often be applied to other smooth surfaces such as glass, mirrors, tiles, or furniture. However, it is important to ensure that the surface is clean, smooth, and suitable for adhesion before applying the sticker. It is also important to check the product description or packaging for any specific recommendations or limitations regarding alternative surfaces.

Many vinyl wall stickers are designed to be waterproof but are generally not recommended for use in high-humidity environments, as the moisture can affect the adhesive properties. It is important to check the product specifications before using vinyl wall stickers in such environments.

The longevity of vinyl wall stickers can vary depending on factors such as the quality of the sticker, the surface it is applied to, and the environmental conditions. Generally, well-made vinyl wall stickers can last for several years when applied and maintained correctly.

Our vinyl stickers are generally not recommended for outdoor use as they are not specifically formulated to withstand exposure to the elements.

Unfortunately, we do not offer customisation of our vinyl stickers at the moment.

Hijab Boxes

Our Hijab Boxes contain a curated selection of 5 or 6 chiffon hijabs in assorted colours, elegantly packaged in a gift box for convenience and style.

Our hijab box sets are pre-packaged and thoughtfully assembled to provide a mix of colours that complement each other. We do not offer mix and match options and the hijab boxes cannot be customised.

Unfortunately, the colours of the hijabs in each set are assorted and we are unable to accommodate specific colour requests. However, our collection designed to offer a diverse range of colours to suit various preference and fashion styles.

The size dimensions of each chiffon hijab is 72cm x 175cm, a standard rectangle shape providing ample coverage and versatility in styling.

Yes, our Hijab Box Sets are elegantly packaged in a gift box, making them perfect for gifting to loved ones or treating yourself to an amazing selection of stylish hijabs.

Quran Players

Our Quran players are versatile devices that combine the functionality of a speaker, Quran player, and lamp all in one. It allows you to listen to the recitation of the Quran, play various audio files, and use the lamp for added ambiance in your home. These lamps typically come with built-in Bluetooth technology, allowing you to connect your phone or other devices to play your favourite recitations or audio files. They can be controlled by remote, mobile application or using the buttons. You can adjust the lamp's brightness and volume.

Yes, most models come with adjustable settings for recitation speed, sound quality, reciter and language, allowing you to customise your listening experience to your preference.

Yes, these lamps are typically lightweight and compact, making them easy to move around the house or take with you on trips.

Yes, these lamps function as regular bedside or table lamps, providing both light and audio capabilities for a multi-functional experience.

The Quran player allows you to listen to the Holy Quran being recited in various voices and recitation styles. You can easily navigate through different Surahs and Ayahs using the provided remote control, and you can select specific verses or chapters to play at your convenience. Some models also come with additional features such as translation options and tafsir explanations.

Yes, most Quran speaker/player lamps come with pre-loaded content, allowing you to listen to the Quran recitation and other audio files without the need for an internet connection.

Thank you for choosing Taqwa Gifts!

We are honoured to be a part of your spiritual journey and look forward to serving you with exceptional Islamic presents that bring joy and meaning to your life.